Free express shipping for orders above SGD 100

Shipping & Delivery


 Shipping & Delivery

  

Singapore
Rest of the world
Shipping method Standard Shipping

Express Shipping

Same Day Delivery Registered Shipping
Delivery Time

 2-5 working days

1 working day  

Within 4 hours 8-12 working days
Shipping Fee

 1-3 pieces: SGD 2

3 pieces and above: SGD 3

SGD 5 (Flat rate)

*FREE for orders above SGD 100

SGD 10 (Flat rate)

Calculated during checkout 

Tracking
Disclaimer

 

Your parcels are under the responsibility of our third-party courier providers and we will not be responsible for any delayed delivery/ lost packages once they have been shipped out

No refund will be made if you would like to consolidate separate orders into a single package

Highly recommended for urgent orders/ during festive periods  KEI would not be liable for any import duties and taxes charged at the destination country (Read below)

 


The delivery time frame includes weekdays only, exclusive of weekends and public holidays.

 *For international orders: please note that we will not be liable for any import duties and taxes that are charged once the parcel has arrived at the destination country. These charges must be paid by the recipient of the parcel as customs policies vary by country, and we have no control over them. Please contact your local customs if you have any questions regarding the charges.

 

 When will my order be dispatched?

Your order will be processed and dispatched out within 2-3 working days upon payment and order confirmation.

 

 Can I track my order?

All local orders shipped out via Standard Shipping are not trackable, and we will not be liable for any slow or lost mail selected under this option. If you wish to track your parcel, please opt for Express Shipping/ Same Day Delivery during check out. 

All international orders are trackable and a tracking code will be sent to you along with a shipment notification email once your order has been shipped.